Depending on the city you're located in you’ll be assigned to a team that will be online during the business hours in your city, between Monday to Friday. Business hours are usually from 8 am to 5 pm.
Flowz is perfect for small to mid-size businesses. Our mission is to provide you with a level playing field when it comes to providing small businesses with services that are accessible to big players but for a fraction of the cost.
Pick a plan, depending on the number of hours you need. Plans can be found on this link https://www.flowz.com/plans-pricing/
There is no set-up fee, no minimum terms, no cancellation penalties. No contracts whatsoever.
Depending on the type of service you need, you will be prompted on the Flowz.com platform to fill out a very detailed request form. Provide as much detail as possible including samples, links, images, and much more. Remember the more information you provide your team, the more accurate your product will be, and the quicker we can turn it around without too many revisions.
Login to the Flowz portal and choose the type of request you need.
Fill out the form with as much detail as possible, hit submit, and then you will be prompted to upload all your files and assets.
Got questions or feedback? You can chat, call, and even share your screen with any of our Flowz representative using the Flowz portal. There is no extra charge to access this feature, at any time in the delivery process
Depending on the complexity of your submission, you will receive the first draft within 24 hours of the request.
Yes, all the rights to the final products belong to you. Make sure you provide us with stock images, copy, and videos that are licensed and you have permission to use. You own the rights to your designs. And we are assuming the materials you provide to us are licensed and owned by you. In the event you send Flowz, unlicensed materials to use, we are not liable for the rights of the final video or design.
Upload it and mention in your request that it is a rush job and we will make it a priority. However, keep in mind that complicated requests such as an hour-long documentary or a 5-page website can not be completed within 24 hours.
As many as your heart desires. However, keep in mind your purchased hours based on your plan.
As many as you like.
We only edit videos. You provide the script and direct us on how to edit.
We work with all world-renowned bookkeeping platforms to manage your bookkeeping needs
We do not create a script or produce your video- we only edit what you script and produce.
We do not do voice-overs. You provide voice-overs
We only design based on your request. We are not creative directors. You are the creative director.
Flowz is headquartered in Los Angeles, California. Additionally, our teams are located in-house all over the world. We do not outsource our services to freelancers. Consider our Flowz Pros as an extension of your office, without the HR headaches.
Our goal is to grow your business as quickly as possible. As you grow so do your Flowz Pros team members. It’s a symbiotic relationship.
Article Number: 66
Author: Wed, Feb 26, 2020
Last Updated: Thu, Nov 19, 2020
Online URL: https://docs.flowz.com/article/faqs.html